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Established in 2002, Travellers' Choice awards are the highest honour TripAdvisor can bestow. The only travel industry awards based on millions of reviews and opinions from travellers around the world, these annual awards reflect "the best of the best" for service, quality, and customer satisfaction and single out exceptional choices that keep travellers coming back.TripAdvisor spokeswoman Hayley Coleman added:
"Unlike other hospitality awards, these are based on feedback from actual guests over the past year, which is what makes them so prized within the industry."
Hotel Manager, Alan Walls, said
"We are very honoured to be named in the Travellers’ Choice top 25 UK Hotels for the 2nd year in a row, putting us in the top 1% of hotels in the world. We would like to thank all our guests for taking the time over the past year to leave a review for us as feedback allows us to continually exceed expectations. We are extremely proud of all our team who have such a passion in looking after our guests from all over the world, as their dedication and hard work have helped us earn this prestigious award."